Oh boy. Things seem to be going from bad to worse for EA, as yet another PR fiasco hits it hard in the gut. This time, it seems that just after yesterday's announcement that refunds would be allowed for SimCity buyers unsatisfied with the horrible launch, EA has gone back on their words and are trying to weasel their way out of losing even more money. Check out this notable element from a conversation with EA support below:
you: Why can Amazon users get refunds but I can't?
Adrian: That is understandable, but I must inform you that if you choose to dispute it, your account will be banned.
Yeah. Talk about bad PR. It seems EA has now managed to cement its role as the most hated company in the games industry, and for once, I have nothing to say in its defence.
Posted 07-03-2013, 23:42
They do not provide what the customer paid for and they dont refund... isnt that illegal? I know thats a bit harsh to say... but isnt it?
Posted 07-03-2013, 22:00
I used to give a lot of love for EA just because of their support. They used to be great.
Posted 07-03-2013, 21:11
Quality of Origin support is often simply awful. The support reps that simply suck, but don't understand that are the worst.
Posted 07-03-2013, 19:29
http://images1.wikia.nocookie.net/__cb20130213005641/fallout/images/d/dd/Oh-you-93067263235.jpeg
Comments section really needs [img] compatibility
Posted 07-03-2013, 18:09
This is going well...